Site-wide policies
- Website Terms of Use and General Platform Terms — Who operates this site and the rules that apply to using it.
- Privacy Policy — How personal data is processed across the site, its forms and its flows.
- Cookie Policy — The first-party cookies and technical records this site uses.
- Cancellation and Refund Terms — How cancellation, withdrawal and refunds work for the services offered here.
Türkiye supplements
- Türkiye Visa Services Supplement — The additional terms that apply to Türkiye visa support pages and flows.
- Türkiye Visa Privacy Supplement — The additional privacy rules for the Türkiye application, payment and status functions.
Transaction documents
- Visa Application Privacy Notice — Information notice given before data is collected in the visa flows.
- Visa Application Support Service Terms — The service terms accepted for visa application support.
- Preliminary Information for the Visa Application Support Service — Preliminary information shown before the paid distance service is agreed.
- Distance Service Agreement for Visa Application Support — The distance service agreement concluded for visa application support.
- Separate Early-Performance Request for Visa Application Support — A separate, optional declaration to start work before the withdrawal period ends.
- Insurance Application Privacy Notice — Information notice for insurance requests, applications, payments and policies.
- Insurance Agency Service Terms — The agency service terms accepted for an insurance transaction.
- Insurance Pre-Contractual Information — Pre-contractual information shown before an insurance confirmation.
- Distance Financial Services Agreement for Insurance — The distance financial services agreement for the insurance transaction.
- Contact Form Privacy Notice — Information notice for the general and country contact forms.
- Application Status Privacy Notice — Information notice for the status search form.